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"E-Government Strategy Simplified Delivery of Services to Citizens. Implementing the President's Management Agenda for E-Government", February 27, 2002.


"Benchmarking E-government: A Global Perspective - Assessing the Progress of the UN Member States", United Nations Division for Public Economics and Public Administration e ASPA - American Society for Public Administration, 2001.


PRIEGER, James E. (2001), "The Supply Side of the Digital Divide: Is There Redlining in the Broadband Internet Access Market?", Working Paper 01-16, Joint Center, December.


"Overview: Connecting you with government information and services", Office of the e-Envoy, disponível: http://www.e-envoy.gov.uk/2000/portal/index.htm. 2001.


BACKUS, Michiel (2001), "E-Governance and Developing Countries: Introduction and examples", Research Report nº. 3, April.


E-Governo no Brasil, IN: XIII Seminário Regional de Política Fiscal, Santiago do Chile, 22 e 26 de janeiro de 2001.


"Imperative #1: Focus on How IT Can Reshape Work and Public Sector Strategies. Eight Imperatives for Leaders in a Networked World: A Series of Guidelines forth e Year 2000 and Beyond", The Harvard Policy Group On Network-Enabled Services And Government. John F. Kennedy School Of Government, 2000.


"E-Governo: O Que Já Fazem Estados e Municípios", Caderno Informe-se - Secretaria para Assuntos Fiscais do BNDES (20), Outubro, 2000.


SYMONDS, Matthew. (2000), "Survey Government and the Internet. The next revolution. After e-commerce, get ready for e-government", The Economist, June 22nd.


"GovernmentOnline - The Commonwealth Government's Strategy", Office for Government Online, Canberra, Austrália, April, 2000.


DAWES, Sharon S., BLONIARZ, Peter A., KELLY, Kristine L. e FLETCHER, Patricia D. (1999), "Some Assembly Required: Building a Digital Government for the 21st Century", Center for Technology in Government, March.



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